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customer service

acceptance, accountability, business, customer service, economy, employee, employer, engagement, entrepreneur, HR, Independent Contractor, intern, leadership, legal, partnership, reputation, resiliency, responsibility, retention, strategy, success, Uncategorized

Big HR Money-Savers for NYS Start-Up Employers in Business and at Work

Tagged with acceptance, accountability, business, candidate, ceo, coaching, employee, employer, engagement, entrepreneur, goals, hiring, HR, internship, interview, interviewing, job, leadership, LinkedIn, manager, mentoring, networking, partnership, recruiting, reputation, responsibility, retention, sales, selling, strategy, success, team

With the cooperation of our unpredictable March weather in the great northeast, I will give a …

Big HR Money-Savers for NYS Start-Up Employers in Business and at Work Read more →

accountability, branding, business, career, ceo, compliance, customer service, diversity, employee, employer, entrepreneur, handbook, harassment, HR, job, leadership, legal, loss prevention, manager, mentoring, recruiting, reputation, resiliency, responsibility, retention, strategy, success, training, trust, Uncategorized, values

How Does Your CEO Proactively Prevent Harassment in Business and at Work?

Tagged with accountability, bullying, business, compliance, employee, employer, gratitude, harassment, HR, leadership, legal, loss prevention, manager, policy, reputation, responsibility, safety, strategy, success, trust

The problem with Uber CEO Travis Kalanick’s response to former Engineer Susan Fowler’s account of harassment …

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acceptance, accountability, appreciative inquiry, business, career, ceo, coaching, compliance, conflict, customer service, employee, employer, engagement, goals, HR, leadership, legal, loss prevention, manager, mentoring, policy, reputation, resiliency, responsibility, safety, strategy, success, trust, Uncategorized, values

Focus on the Observable Facts to Support Success in Business and at Work

Tagged with accountability, business, ceo, change management, coaching, conflict, goals, HR, leadership, Mediation, planning, responsibility, strategy, success, values

Whether it’s Key Performance Indicators (KPIs) when determining what is (and is not) acceptable performance, such …

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acceptance, accountability, branding, business, career, ceo, change management, coaching, communication, compliance, customer service, employee, employer, engagement, exempt, FLSA, gratitude, job, leadership, manager, mentoring, nonexempt, OSHA, partnership, policy, reputation, resiliency, retention, safety, sales, selling, Sponsorship, strategy, success, teaching, team, training, trust, Uncategorized, values

Managers on Duty Ensure Employee Safety in Business and at Work

Tagged with accountability, business, customer service, employee, employer, gratitude, HR, leadership, reputation, resiliency, responsibility, safety, strategy, success, team

A great sale on flash drives brought me to a big-box retail store today. A good …

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acceptance, accountability, branding, candidate, change management, coaching, communication, customer service, employee, employer, engagement, entrepreneur, goals, gratitude, HR, leadership, loss prevention, manager, mentoring, recognition, recruiting, reputation, resiliency, retention, sales, strategy, success, teaching, team, trust, Uncategorized

Employee Gratitude Drives Retention in Business and at Work

Tagged with accountability, candidate, career, ceo, change management, communication, customer service, economy, employee, employer, engagement, entrepreneur, evangelist, interview, interviewing, job, networking, recognition, recruiting, reputation, resiliency, responsibility, retention, strategy, success, trust

One of my clients invited me to their staff picnic today – moved inside due to …

Employee Gratitude Drives Retention in Business and at Work Read more →

acceptance, accountability, branding, business, candidate, career, customer service, employee, employer, engagement, entrepreneur, FLSA, hiring, HR, Independent Contractor, interview, interviewing, job, job-hunting, leadership, nonexempt, recruiting, reputation, resiliency, responsibility, sales, selling, strategy, success, trust, Uncategorized, W-2, wage

Candidate Interview Work-Demonstration May Be Compensable in Business and at Work

Tagged with accountability, branding, candidate, career, ceo, change management, communication, customer service, economy, employee, employer, engagement, entrepreneur, evangelist, interview, interviewing, job, networking, recognition, recruiting, reputation, resiliency, responsibility, retention, strategy, success, trust

Before inviting job candidates to perform work for an interview work-demonstration exercise, my savvy client reached …

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acceptance, accountability, branding, candidate, ceo, communication, customer service, employee, employer, engagement, entrepreneur, gratitude, HR, interview, interviewing, Uncategorized

Keep Candidates Updated in Business and at Work

Tagged with accountability, branding, candidate, career, ceo, change management, communication, customer service, economy, employee, employer, engagement, entrepreneur, evangelist, interview, interviewing, job, networking, recognition, recruiting, reputation, resiliency, responsibility, retention, strategy, success, trust

As a result of my experiences on both sides of the interview table as both a …

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accountability, branding, candidate, career, ceo, communication, customer service, employee, employer, engagement, entrepreneur, evangelist, hiring, HR, interview, interviewing, job, job-hunting, leadership, marketing, recognition, recruiting, reputation, retention, sales, selling, success, trust, Uncategorized, writing

Identify Candidate Needs Authentically in Job Ads in Business and at Work

Tagged with accountability, branding, candidate, career, ceo, change management, communication, customer service, economy, employee, employer, engagement, entrepreneur, evangelist, interview, interviewing, job, networking, recognition, recruiting, reputation, resiliency, responsibility, retention, strategy, success, trust

I phone-interviewed two candidates over the weekend for clients’ healthcare positions – I had worked with …

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acceptance, accountability, business, change management, customer, customer service, employee, employer, engagement, entrepreneur, leadership, mediation, planning, reputation, resiliency, responsibility, retention, strategy, success, Uncategorized

Setting Boundaries Can Cause Flak in Business and at Work

Tagged with acceptance, accountability, agenda, appreciative inquiry, business, coaching, engagement, ground rules, leadership, meeting, mentoring, partnership, planning, resiliency, strategy, success, team

When I was first trained in Change Management at the beginning of my HR career, the …

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acceptance, accountability, candidate, ceo, coaching, compliance, customer, customer service, drug-testing, employee, employer, engagement, entrepreneur, handbook, interview, interviewing, job, leadership, legal, loss prevention, policy, recruiting, reputation, responsibility, safety, strategy, success, training, trust, Uncategorized, values

Do What Your Policies Say in Business and at Work

Tagged with accountability, business, customer service, employee, employer, gratitude, handbook, HR, leadership, policy, reputation, resiliency, responsibility, safety, strategy, success, team

I dutifully reported for the annual routine blood and urine tests my doctor prescribed over the …

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Outsourced Human Resources, Internal Hiring & Strategic Planning Services
In the News
Blog
Training / Workshops / Webinars
About
Testimonials
Contact Deb Best Confidentially

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Outsourced Human Resources, Internal Hiring & Strategic Planning Services
In the News
Blog
Training / Workshops / Webinars
About
Testimonials
Contact Deb Best Confidentially

Copyright © 2026 Albany, Schenectady and Troy, New York: Tech Valley and beyond. | Copyright © 2010 - 2024 by Debra J. M. Best, SPHR, SHRM-SCP. | All Rights Reserved.

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Copyright © 2026 Albany, Schenectady and Troy, New York: Tech Valley and beyond. | Copyright © 2010 - 2024 by Debra J. M. Best, SPHR, SHRM-SCP. | All Rights Reserved.

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

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