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acceptance, accountability, appreciative inquiry, change management, coaching, customer, customer service, diversity, employee, employer, engagement, goals, gratitude, HR, leadership, recognition, reputation, resiliency, strategy, success, team, trust, Uncategorized, values

Principles, Not Personalities in Business and at Work

Tagged with accountability, business, change management, coaching, conflict, goals, HR, leadership, Mediation, planning, responsibility, strategy, success, values

A values-based strategic plan (values, vision, mission) is not only a key decision-making tool for any …

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acceptance, accountability, appreciative inquiry, business, candidate, career, ceo, communication, customer service, employee, employer, engagement, entrepreneur, evangelist, gratitude, HR, leadership, manager, marketing, mentoring, recruiting, responsibility, retention, Sponsorship, strategy, success, Uncategorized

Appreciation from Managers is an Act of Retention in Business and at Work

Tagged with acceptance, accountability, business, ceo, change management, customer service employee, employer, engagement, goals, HR, leadership, recruiting, reputation, responsibility, retention, success

A dear friend and colleague of mine posted on social media last week: 79% of …

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acceptance, accountability, appreciative inquiry, customer service, engagement, entrepreneur, evangelist, goals, gratitude, HR, leadership, manager, marketing, partnership, recognition, recruiting, reputation, resiliency, responsibility, retention, safety, Sponsorship, strategy, success, team, trust, Uncategorized

Holiday Party Joy in Business and at Work

Tagged with acceptance, accountability, appreciative inquiry, candidate, ceo, change management, coaching, creativity mentoring, employee, employer, engagement, entrepreneur, goals, gratitude, hiring, HR, manager, partnership, planning, recognition, recruiting, reputation, resiliency, responsibility, retention, Sponsorship, strategy, success, teaching, team, trust

I attended a great company holiday party last Friday – the company owners wanted to show …

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acceptance, accountability, branding, business, candidate, career, ceo, change management, customer service, employee, employer, engagement, entrepreneur, gratitude, leadership, mentoring, networking, partnership, recognition, recruiting, reputation, responsibility, retention, strategy, success, team, Uncategorized

Celebrate Arrivals and Departures In Business and at Work

Tagged with accountability, appreciative inquiry, branding, business, ceo, employee, employer, engagement, gratitude, hiring, interviewing, leadership, mentoring, partnership, recruiting, reputation, retention, strategy, success

In the whirlwind of 4th quarter business events with the goal of culminating in an equally …

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accountability, business, customer service, engagement, leadership, LinkedIn, marketing, networking, reputation, responsibility, safety, sales, strategy, success, teaching, trust

Give All the Facts Up Front to Win the Sale in Business and at Work

Tagged with acceptance, accountability, appreciative inquiry, branding, business, candidate, career, ceo, coaching, customer, customer service, employee, employer, engagement, entrepreneur, goals, gratitude, hiring, HR, interview, leadership, marketing, mentoring, networking, partnership, planning, recruiting, reputation, responsibility, retention, sales, selling, strategy, success, teaching, team, trust

As I was wrapping up a client phone interview right before the Thanksgiving holiday weekend, I …

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acceptance, accountability, appreciative inquiry, branding, business, candidate, career, ceo, coaching, customer, customer service, employee, employer, engagement, entrepreneur, goals, gratitude, hiring, HR, interview, leadership, marketing, mentoring, networking, partnership, planning, recruiting, reputation, responsibility, retention, sales, selling, strategy, success, teaching, team, trust, Uncategorized

How Do You Create Emotional Safety in Business and at Work?

Tagged with acceptance, accountability, appreciative inquiry, branding, business, candidate, career, ceo, coaching, customer, customer service, employee, employer, engagement, entrepreneur, goals, gratitude, hiring, HR, interview, leadership, marketing, mentoring, networking, partnership, planning, recruiting, reputation, responsibility, retention, sales, selling, strategy, success, teaching, team, trust

From November 2015, resonating strongly as ever: Last week, right before I delivered a presentation on …

How Do You Create Emotional Safety in Business and at Work? Read more →

acceptance, accountability, branding, business, change management, coaching, communication, conflict, customer service, diversity, engagement, entrepreneur, evangelist, gratitude, HR, leadership, mediation, mentoring, networking, partnership, reputation, resiliency, responsibility, strategy, success, team, Uncategorized

Mediate Morale-Killing Gossip in Business and at Work

Tagged with acceptance, accountability, branding, business, change management, coaching, communication, conflict, customer service, Diversity, engagement, entrepreneur, evangelist, gratitude, HR, leadership, Mediation, mentoring, networking, partnership, reputation, resiliency, responsibility, strategy, success, team

We took our son to his first business-related fundraising dinner last week. And the experience did …

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acceptance, accountability, appreciative inquiry, branding, business, career, ceo, coaching, communication, conflict, customer, customer service, employee, employer, engagement, Everything DiSC®, leadership, LinkedIn, marketing, mediation, mentoring, networking, partnership, recognition, recruiting, reputation, resiliency, responsibility, retention, sales, selling, strategy, success, teaching, team, Uncategorized

Assume Competence When Serving Clients in Business and at Work

Tagged with acceptance, accountability, appreciative inquiry, business, career, change management, coaching, customer service, engagement, entrepreneur, goals, leadership, manager, marketing, mentoring, networking, reputation, resiliency, retention, sales, success, team

Assume Competence: Assume the person with a disability knows what they are doing and where they …

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acceptance, accountability, branding, customer, customer service, economy, engagement, leadership, marketing, partnership, reputation, responsibility, retention, sales, selling, strategy, success, trust, Uncategorized

Earn (Don’t Ask for) Customers’ Kudos in Business and at Work

Tagged with acceptance, accountability, branding, customer, customer service, economy, engagement, leadership, marketing, partnership, reputation, responsibility, retention, sales, selling, strategy, success, trust

Not too long ago, we decided to purchase an additional piece of equipment from an existing …

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acceptance, accountability, appreciative inquiry, business, change management, conflict, customer service, employee, employer, engagement, gratitude, HR, leadership, mediation, mentoring, partnership, recognition, reputation, resiliency, responsibility, strategy, success, teaching, team, trust, Uncategorized

Feel the Fear and Lean Into Conflict Anyway in Business and at Work

Tagged with acceptance, accountability, change management, employee, employer, engagement, gratitude, HR, job, leadership, manager, Mediation, reputation, resiliency, strategy, success, teaching, team, trust

The source of all human conflict is needs met and unmet. Basic Mediator Training, Mediation Matters …

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Outsourced Human Resources, Internal Hiring & Strategic Planning Services
In the News
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Training / Workshops / Webinars
About
Testimonials
Contact Deb Best Confidentially

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In the News
Blog
Training / Workshops / Webinars
About
Testimonials
Contact Deb Best Confidentially

Copyright © 2026 Albany, Schenectady and Troy, New York: Tech Valley and beyond. | Copyright © 2010 - 2024 by Debra J. M. Best, SPHR, SHRM-SCP. | All Rights Reserved.

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Copyright © 2026 Albany, Schenectady and Troy, New York: Tech Valley and beyond. | Copyright © 2010 - 2024 by Debra J. M. Best, SPHR, SHRM-SCP. | All Rights Reserved.

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

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