mediation

accommodation, accountability, ADA, business, ceo, conflict, COVID-19, employee, employer, entrepreneur, HR, leadership, legal, loss prevention, mediation, New York state, NYS, OSHA, reputation, responsibility, safety, strategy, success, Uncategorized

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I’ve spent a good chunk of my HR career over the last 30 years or so …

Fact-Based COVID-19 Workplace Safety Boundaries Protect Employees’ Health & Safety – Not Opinions Read more →

accountability, business, compliance, employee, employer, handbook, harassment, HR, leadership, legal, loss prevention, manager, mediation, New York state, NYS, policy, reputation, responsibility, safety, strategy, success, termination, Uncategorized, values

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As part of the NYS-Mandated Sexual and Other Harassment Prevention Training that I conduct for clients, …

Harassment Complaint Retaliation is Unlawful and Grounds for Immediate Termination in Business and at Work Read more →

accountability, bullying, business, ceo, clique, compliance, conflict, culture, diversity, employee, employer, engagement, entrepreneur, handbook, harassment, HR, Independent Contractor, intern, leadership, legal, manager, mediation, New York state, policy, reputation, responsibility, safety, strategy, success, teaching, training, Uncategorized, values

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As part of an Executive Order last week, NYS Governor Andrew Cuomo not only directed the …

Harassing Words Always Cause Harm in Business and at Work Read more →

accountability, business, ceo, employee, employer, harassment, HR, leadership, loss prevention, manager, mediation, policy, reputation, responsibility, Restorative Justice, safety, strategy, success, teaching, training, Uncategorized

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In her Golden Globe acceptance speech last week, Laura Dern urged the promotion of restorative justice …

Harassment and Restorative Justice in Business and at Work Read more →

acceptance, accountability, business, career, ceo, coaching, communication, customer, customer service, employee, employer, engagement, entrepreneur, goals, HR, leadership, mediation, mentoring, partnership, reputation, resiliency, responsibility, retention, sales, selling, strategy, success, team, trust, Uncategorized, values

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I will be forever grateful for my early-career Human Resources training: it’s where the concept that …

Service ALL of Your Customers for Success in Business and at Work Read more →

acceptance, accountability, appreciative inquiry, business, candidate, ceo, change management, communication, compliance, confidentiality, conflict, employee, employer, engagement, entrepreneur, HR, leadership, legal, manager, mediation, mentoring, partnership, reputation, resiliency, responsibility, safety, strategy, success, trust, Uncategorized

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Yes, I’m a mediation geek. My idea of a fun Saturday is sharpening the saw by …

Communicate HR Confidentiality Explicitly in Business and at Work Read more →

acceptance, accountability, ceo, change management, coaching, communication, conflict, employee, employer, engagement, entrepreneur, leadership, manager, mediation, mentoring, partnership, resiliency, responsibility, retention, strategy, success, teaching, team, trust, Uncategorized

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I’ve experienced this scenario too many times in my HR career: (Phone rings.) Supervisor:  “Hi Deb, …

Feel the Fear of Conflict and Give Constructive Feedback Anyway in Business and at Work Read more →

acceptance, accountability, business, change management, customer, customer service, employee, employer, engagement, entrepreneur, leadership, mediation, planning, reputation, resiliency, responsibility, retention, strategy, success, Uncategorized

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When I was first trained in Change Management at the beginning of my HR career, the …

Setting Boundaries Can Cause Flak in Business and at Work Read more →

acceptance, accountability, appreciative inquiry, branding, business, candidate, career, ceo, change management, communication, customer, customer service, diversity, economy, employee, employer, engagement, entrepreneur, evangelist, goals, harassment, hiring, HR, interview, interviewing, job-hunting, leadership, mediation, mentoring, networking, recruiting, reputation, resiliency, responsibility, retention, sales, strategy, success, theft, training, trust, Uncategorized

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In his New York Times Op / Ed piece yesterday, Dan Lyons, author of Disrupted: My Misadventure …

Organization Culture is a Choice of Candor for Everyone in Business and at Work Read more →

acceptance, accountability, branding, business, change management, coaching, communication, conflict, customer service, diversity, engagement, entrepreneur, evangelist, gratitude, HR, leadership, mediation, mentoring, networking, partnership, reputation, resiliency, responsibility, strategy, success, team, Uncategorized

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We took our son to his first business-related fundraising dinner last week. And the experience did …

Mediate Morale-Killing Gossip in Business and at Work Read more →