Any competent professional meeting a prospective customer for the first time engages in similar basic activities: …

Treat Job Candidates as Prospective Customers in Business and at Work Read more →

With the advent of the holiday hospitality season, how do you make both employees and customers (and …

How Do You Make Everyone Feel Welcome in Business and at Work? Read more →

In preparation for the work week ahead, I was checking in online Sunday evening, getting ready …

Thank Your Neighbors in Business and at Work Read more →

I will be forever grateful for my early-career Human Resources training: it’s where the concept that …

Service ALL of Your Customers for Success in Business and at Work Read more →

Last week, I had the pleasure of hearing the founders of Beekman 1802 – Brent Ridge (left) …

We’re All Neighbors in Business and at Work Read more →

It was great to run into my dear friend and colleague Lisa last week at Home …

Does Your Employment Branding Reach All Possible Candidates in Business and at Work? Read more →

During my 25+ years in HR and Recruiting, I’ve worked with / managed a good portion …

Don’t Pay for Poached Candidate Placements in Business and at Work Read more →

A great sale on flash drives brought me to a big-box retail store today. A good …

Managers on Duty Ensure Employee Safety in Business and at Work Read more →

One of my clients invited me to their staff picnic today – moved inside due to …

Employee Gratitude Drives Retention in Business and at Work Read more →

Before inviting job candidates to perform work for an interview work-demonstration exercise, my savvy client reached …

Candidate Interview Work-Demonstration May Be Compensable in Business and at Work Read more →