accountability, business, customer service, engagement, leadership, LinkedIn, marketing, networking, reputation, responsibility, safety, sales, strategy, success, teaching, trust

Give All the Facts Up Front to Win the Sale in Business and at Work

Tagged with acceptance, accountability, appreciative inquiry, branding, business, candidate, career, ceo, coaching, customer, customer service, employee, employer, engagement, entrepreneur, goals, gratitude, hiring, HR, interview, leadership, marketing, mentoring, networking, partnership, planning, recruiting, reputation, responsibility, retention, sales, selling, strategy, success, teaching, team, trust

As I was wrapping up a client phone interview right before the Thanksgiving holiday weekend, I …

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acceptance, accountability, candidate, career, ceo, coaching, communication, creativity mentoring, employee, employer, engagement, gratitude, hiring, HR, leadership, mentoring, partnership, recognition, resiliency, Sponsorship, strategy, success, teaching, team, trust, Uncategorized

Are You Giving Real-Time Performance Feedback in Business and at Work?

Tagged with acceptance, accountability, appreciative inquiry, candidate, career, ceo, change management, coaching, creativity mentoring, employee, employer, engagement, entrepreneur, goals, gratitude, hiring, HR, legal, manager, partnership, planning, recognition, recruiting, reputation, resiliency, responsibility, retention, Sponsorship, strategy, success, teaching, team, trust

My good friend and colleague Joanmarie Dowling, Esq. presented to our Senior HR Leadership Group last …

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acceptance, accountability, appreciative inquiry, branding, business, candidate, career, ceo, coaching, customer, customer service, employee, employer, engagement, entrepreneur, goals, gratitude, hiring, HR, interview, leadership, marketing, mentoring, networking, partnership, planning, recruiting, reputation, responsibility, retention, sales, selling, strategy, success, teaching, team, trust, Uncategorized

How Do You Create Emotional Safety in Business and at Work?

From November 2015, resonating strongly as ever: Last week, right before I delivered a presentation on …

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acceptance, accountability, branding, business, change management, coaching, communication, conflict, customer service, diversity, engagement, entrepreneur, evangelist, gratitude, HR, leadership, mediation, mentoring, networking, partnership, reputation, resiliency, responsibility, strategy, success, team, Uncategorized

Mediate Morale-Killing Gossip in Business and at Work

Tagged with acceptance, accountability, branding, business, change management, coaching, communication, conflict, customer service, Diversity, engagement, entrepreneur, evangelist, gratitude, HR, leadership, Mediation, mentoring, networking, partnership, reputation, resiliency, responsibility, strategy, success, team

We took our son to his first business-related fundraising dinner last week. And the experience did …

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acceptance, accountability, appreciative inquiry, branding, business, career, ceo, coaching, communication, conflict, customer, customer service, employee, employer, engagement, Everything DiSC®, leadership, LinkedIn, marketing, mediation, mentoring, networking, partnership, recognition, recruiting, reputation, resiliency, responsibility, retention, sales, selling, strategy, success, teaching, team, Uncategorized

Assume Competence When Serving Clients in Business and at Work

Tagged with acceptance, accountability, appreciative inquiry, business, career, change management, coaching, customer service, engagement, entrepreneur, goals, leadership, manager, marketing, mentoring, networking, reputation, resiliency, retention, sales, success, team

Assume Competence: Assume the person with a disability knows what they are doing and where they …

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accountability, business, ceo, employee, employer, FLSA, HR, legal, nonexempt, overtime, responsibility, strategy, success

Unauthorized Overtime Must Be Paid in Business and at Work

Tagged with ceo, compliance, employee, employer, entrepreneur, exempt, FLSA, HR, leadership, legal, loss prevention, nonexempt, overtime, reputation, resiliency, responsibility, strategy, success

One of my favorite shows on National Public Radio is Car Talk; and one of my …

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acceptance, accountability, blogging, branding, business, career, coaching, communication, engagement, entrepreneur, leadership, LinkedIn, marketing, partnership, recognition, recruiting, reputation, sales, selling, strategy, success, teaching, Uncategorized

How Can You Be of Service on LinkedIn in Business and at Work?

Tagged with acceptance, accountability, Blogging, branding, business, career, coaching, communication, engagement, entrepreneur, leadership, LinkedIn, marketing, partnership, recognition, recruiting, reputation, sales, selling, strategy, success, teaching

As I shared my LinkedIn experience, strength and hope last week for a group of newly …

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acceptance, accountability, appreciative inquiry, business, career, change management, employee, employer, engagement, entrepreneur, leadership, partnership, recognition, reputation, resiliency, strategy, success, Uncategorized

Declare Your Own Autonomy in Business and at Work

Tagged with accountability, appreciative inquiry, autonomy, business, career, change management, economy, entrepreneur, leadership, legal, mentoring, partnership, reputation, resiliency, success, writing

“Carrots & Sticks are so last Century. Drive says for 21st century work, we need to …

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appreciative inquiry, business, customer, customer service, economy, engagement, entrepreneur, goals, gratitude, leadership, marketing, networking, nonprofit, partnership, planning, reputation, sales, selling, strategy, Uncategorized

Creating Conversation Space Supports Success in Business and at Work

Tagged with business, customer service, economy, engagement, entrepreneur, gratitude, leadership, marketing, mentoring, networking, partnership, reputation, sales, strategic planning, strategy, success

Last night, I attended a wonderful fundraising event for and at the Susan O’Dell Taylor School in …

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accountability, employer, entrepreneur, HR, leadership, legal, loss prevention, manager, partnership, reputation, resiliency, responsibility, strategy, success, Uncategorized

HR Legal Improvisation Mistakes Hurt the Bottom Line in Business and at Work

Tagged with accountability, business, compliance, employee, employer, entrepreneur, exempt, FLSA, HR, legal, reputation, resiliency, responsibility, strategy, success, trust

I’ve been a Human Resources Practitioner for over 25 years. As much as I love working …

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