Redefining Age as a Success Factor in Business and at Work
I’m down in Florida tonight on business, and the average age, like the temperature, is elevated. …
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Tag: entrepreneur
Asking for the Order at the Girl Scout Cookie Table Leads to Success in Business and at Work
My husband Joel accompanied our 12 year-old son Noah and his friends to see the new …
Fully Satisfy Needs to Win Customer Loyalty in Business and at Work
At the age of 12, our son Noah has a loyal customer who consistently delivers repeat …
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Bounce Back to Move Forward in Business and at Work
February was a challenging month this year: unfortunately, both my son Noah and I were involved …
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To Ensure Customer Delight, Deliver Bad News Early to Your Customers in Business and at Work
After services (and our annual Sundae Sunday Valentine’s Day celebration) today, I gathered with two other …
The Reputational Power of Customer Delight in Business and at Work
When we started Joel’s custom picture-framing business The Best Framing Company 20 years ago, we paid …
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The Power of Parenting in Business and at Work
In the last three months, I’ve heard some great stories about the power of parenting in …
How Asking for Help Supports the Success of All, in Business and at Work
“How do I tell an employee that I’m not happy with the quality of their work?” …
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What is Your Intersection of Success in Business and at Work?
Thanks to my fourth grade teacher, Miss Lee, I discovered one of my intersections of success …
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Small Business with Less Than 50 Employees? Some Plain-Talking Tips About Complying with the October 1, 2013 Affordable Care Act Notification Deadline
I’ve received a number of calls from my small-business clients who employ under 50 employees to clarify what …
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