As I was wrapping up a client phone interview right before the Thanksgiving holiday weekend, I …

Give All the Facts Up Front to Win the Sale in Business and at Work Read more →

After attending a mediation training on Saturday, I decompressed by flipping t.v. channels. I came upon …

Engage Your Customers in Your Mission and Vision in Business and at Work Read more →

My good friend and colleague Joanmarie Dowling, Esq. presented to our Senior HR Leadership Group last …

Are You Giving Real-Time Performance Feedback in Business and at Work? Read more →

As I watched The Intern at a local movie theater today, I cringed as only an HR …

Avoid Hiring Compliance Landmines in Business and at Work Read more →

From November 2015, resonating strongly as ever: Last week, right before I delivered a presentation on …

How Do You Create Emotional Safety in Business and at Work? Read more →

When I was a freshman in high school, our Social Studies teacher, Mr. Treacey, and his …

Who Am I, Anyway, in Business and at Work? Read more →

We took our son to his first business-related fundraising dinner last week. And the experience did …

Mediate Morale-Killing Gossip in Business and at Work Read more →

As we enter the fourth quarter of 2015, employees who earn paid time off on a …

Color Within the Exempt Salaried Lines With Unpaid Time Off in Business and at Work Read more →

Assume Competence:  Assume the person with a disability knows what they are doing and where they …

Assume Competence When Serving Clients in Business and at Work Read more →

A client reminded me last week about the value of camp counselor experience when hiring recent …

The Management Skills of Camp Counselors in Business and at Work Read more →