Assume Competence:  Assume the person with a disability knows what they are doing and where they …

Assume Competence When Serving Clients in Business and at Work Read more →

As I have experienced the introduction of new tools during the course of my HR career, …

What Do We Need to Work Together Successfully in Business and at Work? Read more →

The source of all human conflict is needs met and unmet. Basic Mediator Training, Mediation Matters …

Feel the Fear and Lean Into Conflict Anyway in Business and at Work Read more →

If you want others to be happy, practice compassion. If you want to be happy, practice …

Practice Compassion in Business and at Work Read more →

The source of all human conflict is needs met and unmet. Basic Mediator Training, Mediation Matters …

Mediate Yourself in Business and at Work Read more →

While Change Management as a term and a discipline can sound technical and dry, facilitating change …

Facilitating the Emotions of Change and Change Conflict in Business and at Work Read more →

You don’t really get to the heart of the art of Change Leadership until you’re in …

Change Leadership Requires Acceptance, Courage and Grace in Business and at Work Read more →

Before I was a Girl Scout camp counselor, I was a Girl Scout camper, starting at …

Latrine Leadership in Business and at Work Read more →

A nonprofit organization near and dear to my heart grappled with some tough financial decisions this …

The Decision-Making Power of a Values-Driven Strategic Plan in Business and at Work Read more →

After a weekend spent in two different mediation / conflict resolution training workshops in different parts …

Respond (Pause), Don’t React to Conflict in Business and at Work Read more →