The source of all human conflict is needs met and unmet. Basic Mediator Training, Mediation Matters …

Mediate Yourself in Business and at Work Read more →

The fish always stinks from the head downwards. -Turkish Proverb College basketball and its leadership are …

Failed Leadership Stinks from the Head Downwards in Business and at Work Read more →

While Change Management as a term and a discipline can sound technical and dry, facilitating change …

Facilitating the Emotions of Change and Change Conflict in Business and at Work Read more →

Thanks to the television monitors in the Lecture Center complex at the University at Albany, I clearly …

Be Clear About Accountability and Decision-Making in Business and at Work Read more →

At best, determining an employee’s exemption from overtime (a.k.a. “exempt” status) is a case-by-case analysis exercise. …

Job Title Alone Does Not Determine Exemption From Overtime Pay in Business and at Work Read more →

In the course of my work for my business and clients, I continuously exchange emails and …

Identify Yourself For Success in Business and at Work Read more →

As you finalize your organization’s strategy for the new year, are your job descriptions current? Now, …

Job Descriptions Protect Your Bottom Line in Business and at Work Read more →

It’s not personal, Sonny. It’s strictly business. – Michael Corleone, The Godfather. Last week was an …

Keep Work Email Strictly Business (Not Personal) in Business and at Work Read more →