My friend and colleague Lisa and I decided to try a favorite brunch spot, the Union …

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Easter Sunday is a holiday for most people, so when our Sunday paper arrives a little …

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And then all that has divided us will merge And then compassion will be wedded to …

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Before my first meeting with a new client who’s struggling to attract top talent, I do …

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As I was wrapping up a client phone interview right before the Thanksgiving holiday weekend, I …

Give All the Facts Up Front to Win the Sale in Business and at Work Read more →

From November 2015, resonating strongly as ever: Last week, right before I delivered a presentation on …

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We took our son to his first business-related fundraising dinner last week. And the experience did …

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Assume Competence:  Assume the person with a disability knows what they are doing and where they …

Assume Competence When Serving Clients in Business and at Work Read more →

Not too long ago, we decided to purchase an additional piece of equipment from an existing …

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As preparation for The Five Behaviors of a Cohesive Team (TM) Facilitator Training that I’m attending …

Build and Maintain Trust in Business and at Work Read more →