acceptance, accountability, appreciative inquiry, business, career, change management, coaching, communication, compliance, customer, employee, employer, engagement, entrepreneur, goals, job, leadership, manager, marketing, mentoring, networking, recognition, reputation, resiliency, responsibility, retention, strategy, success, training, trust, Uncategorized, writing

Give 30 Minutes of Performance Feedback Every 30 Days in Business and at Work

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It was great to see my friend, mentor and colleague Rich Landau at his firm’s Annual …

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acceptance, accountability, appreciative inquiry, branding, business, change management, coaching, creativity mentoring, customer service, employee, employer, engagement, evangelist, goals, gratitude, leadership, mentoring, networking, partnership, recognition, reputation, resiliency, responsibility, retention, success, teaching, team, Uncategorized

How Titles Can Empower Everyone in Business and at Work

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I attended the 27th Annual Dinner of Girls Inc. of the Greater Capital Region last week …

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acceptance, accountability, appreciative inquiry, branding, business, candidate, career, ceo, change management, communication, customer, customer service, diversity, economy, employee, employer, engagement, entrepreneur, evangelist, goals, harassment, hiring, HR, interview, interviewing, job-hunting, leadership, mediation, mentoring, networking, recruiting, reputation, resiliency, responsibility, retention, sales, strategy, success, theft, training, trust, Uncategorized

Organization Culture is a Choice of Candor for Everyone in Business and at Work

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In his New York Times Op / Ed piece yesterday, Dan Lyons, author of Disrupted: My Misadventure …

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acceptance, accountability, appreciative inquiry, branding, business, customer, customer service, economy, engagement, entrepreneur, evangelist, gratitude, leadership, marketing, recruiting, reputation, retention, sales, selling, strategy, success, Uncategorized

Creative Hospitality Goes a Long Way in Business and at Work

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My friend and colleague Lisa and I decided to try a favorite brunch spot, the Union …

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acceptance, accountability, appreciative inquiry, business, ceo, change management, communication, compliance, customer service, employer, engagement, entrepreneur, goals, hiring, HR, leadership, loss prevention, manager, marketing, partnership, recognition, recruiting, reputation, resiliency, responsibility, retention, Sponsorship, strategy, success, team, theft, trust, Uncategorized, values

Shared Values are Your Leadership Compass in Business and at Work

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And then all that has divided us will merge And then compassion will be wedded to …

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acceptance, accountability, appreciative inquiry, change management, coaching, customer, customer service, diversity, employee, employer, engagement, goals, gratitude, HR, leadership, recognition, reputation, resiliency, strategy, success, team, trust, Uncategorized, values

Principles, Not Personalities in Business and at Work

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A values-based strategic plan (values, vision, mission) is not only a key decision-making tool for any …

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acceptance, accountability, appreciative inquiry, business, candidate, career, ceo, communication, customer service, employee, employer, engagement, entrepreneur, evangelist, gratitude, HR, leadership, manager, marketing, mentoring, recruiting, responsibility, retention, Sponsorship, strategy, success, Uncategorized

Appreciation from Managers is an Act of Retention in Business and at Work

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A dear friend and colleague of mine posted on social media last week: 79% of …

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acceptance, accountability, appreciative inquiry, branding, candidate, ceo, engagement, entrepreneur, evangelist, goals, gratitude, leadership, marketing, partnership, planning, recognition, reputation, resiliency, sales, strategy, success, Uncategorized

The Gift of Implementing Your Strategic Plan in Business and at Work

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One of the best gifts I received this holiday season from a client was this message: …

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acceptance, accountability, appreciative inquiry, customer service, engagement, entrepreneur, evangelist, goals, gratitude, HR, leadership, manager, marketing, partnership, recognition, recruiting, reputation, resiliency, responsibility, retention, safety, Sponsorship, strategy, success, team, trust, Uncategorized

Holiday Party Joy in Business and at Work

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I attended a great company holiday party last Friday – the company owners wanted to show …

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acceptance, accountability, appreciative inquiry, branding, business, candidate, career, ceo, coaching, customer, customer service, employee, employer, engagement, entrepreneur, goals, gratitude, hiring, HR, interview, leadership, marketing, mentoring, networking, partnership, planning, recruiting, reputation, responsibility, retention, sales, selling, strategy, success, teaching, team, trust, Uncategorized

How Do You Create Emotional Safety in Business and at Work?

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From November 2015, resonating strongly as ever: Last week, right before I delivered a presentation on …

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