ceo

acceptance, accountability, business, ceo, coaching, customer service, employee, employer, engagement, leadership, retention, safety, strategy, success, team

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My colleague Rowie Taylor, Executive Director of the YWCA of Northeastern New York, spoke eloquently about …

How Clean are Your Bathrooms (and Leadership) in Business and at Work? Read more →

acceptance, accountability, bullying, business, career, ceo, coaching, conflict, customer, diversity, economy, employee, employer, engagement, leadership, recruiting, reputation, resiliency, retention, sales, success

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20 years ago, when I was trained as a Diversity Facilitator at General Electric, a key …

The Bottom-Line Savings of Diversity & Inclusion in Business and at Work Read more →

appreciative inquiry, business, candidate, career, ceo, coaching, customer service, engagement, entrepreneur, evangelist, goals, gratitude, leadership, marketing, mentoring, networking, parenting, recognition, recruiting, reputation, resiliency, sales, selling, strategy, success, Uncategorized

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My husband Joel accompanied our 12 year-old son Noah and his friends to see the new …

Asking for the Order at the Girl Scout Cookie Table Leads to Success in Business and at Work Read more →

accountability, business, career, ceo, coaching, customer service, economy, engagement, entrepreneur, evangelist, leadership, marketing, mentoring, parenting, reputation, responsibility, retention, sales, success, Uncategorized

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At the age of 12, our son Noah has a loyal customer who consistently delivers repeat …

Fully Satisfy Needs to Win Customer Loyalty in Business and at Work Read more →

accountability, business, candidate, career, ceo, coaching, customer, customer service, employee, employer, engagement, entrepreneur, evangelist, hiring, HR, leadership, LinkedIn, manager, marketing, networking, partnership, planning, recruiting, reputation, responsibility, retention, sales, selling, strategy, success, team, Uncategorized

Whether I’m sharing my hiring process experience, strength and hope with business owners and hiring authorities …

What’s Your Client Success Profile? Because Everyone’s in Sales, Marketing AND Recruiting in Business and at Work Read more →

acceptance, accountability, appreciative inquiry, business, candidate, career, ceo, employee, employer, engagement, hiring, HR, leadership, LinkedIn, manager, marketing, networking, recruiting, reputation, responsibility, sales, strategy, success

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I received this great LinkedIn InMail this past Friday from a local hiring manager and colleague, …

Are Your Hiring Managers Recruiting Their Own Candidates in Business and at Work? Read more →

accountability, business, ceo, employee, employer, entrepreneur, harassment, HR, leadership, legal, manager, reputation, responsibility, strategy, success

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In the face of overwhelming documentary evidence (including but not limited to inappropriate photos, and an …

The Impact of Harassment is All That Matters in Business and at Work Read more →

acceptance, accountability, business, ceo, employee, employer, engagement, harassment, HR, legal, reputation, responsibility, strategy, success, Uncategorized

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This past Christmas Eve and Christmas Day respectively, two public-sector cautionary tales of the financial and …

Preventing the Financial and Reputational Costs of Harassment Takes Strategic Leadership in Business and at Work Read more →

acceptance, accountability, bullying, business, career, ceo, change management, coaching, creativity mentoring, customer service, economy, employee, employer, engagement, leadership, mentoring, partnership, reputation, resiliency, responsibility, strategy, success, teaching, Uncategorized

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When I was in the second grade at Bluefield Elementary School in Spring Valley, New York, …

Acknowledge Directions in Business and at Work Read more →

acceptance, accountability, business, candidate, career, ceo, change management, customer service, economy, employee, employer, engagement, hiring, HR, interview, job, LinkedIn, networking, partnership, recruiting, reputation, resiliency, responsibility, strategy, success, Uncategorized

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As the winter thaws into spring in fits and starts in the SmAlbany, New York area, …

Who’s the Buyer and Who’s the Seller in Business and at Work? Read more →