I’ve experienced this scenario too many times in my HR career: (Phone rings.) Supervisor:  “Hi Deb, …

Feel the Fear of Conflict and Give Constructive Feedback Anyway in Business and at Work Read more →

My friend and colleague Lisa and I decided to try a favorite brunch spot, the Union …

Creative Hospitality Goes a Long Way in Business and at Work Read more →

In my travels as a hiring authority for the last 25 years or so, I have …

Do Your Diligence on Job Candidate Referrals in Business and at Work Read more →

A nonprofit near and dear to my heart is having a few hiccups – a key …

Pass the Baton Professionally in Business and at Work Read more →

A values-based strategic plan (values, vision, mission) is not only a key decision-making tool for any …

Principles, Not Personalities in Business and at Work Read more →

We took our son to his first business-related fundraising dinner last week. And the experience did …

Mediate Morale-Killing Gossip in Business and at Work Read more →

As preparation for The Five Behaviors of a Cohesive Team (TM) Facilitator Training that I’m attending …

Build and Maintain Trust in Business and at Work Read more →

The fish always stinks from the head downwards. -Turkish Proverb College basketball and its leadership are …

Failed Leadership Stinks from the Head Downwards in Business and at Work Read more →

While Change Management as a term and a discipline can sound technical and dry, facilitating change …

Facilitating the Emotions of Change and Change Conflict in Business and at Work Read more →

Thanks to the television monitors in the Lecture Center complex at the University at Albany, I clearly …

Be Clear About Accountability and Decision-Making in Business and at Work Read more →