Social media – and Twitter especially – has created the opportunity for customers to instantaneously express …

Employees as Vendors in Business and at Work Read more →

You don’t really get to the heart of the art of Change Leadership until you’re in …

Change Leadership Requires Acceptance, Courage and Grace in Business and at Work Read more →

Over the years, the Times Union has reported on various stories of timesheet fraud by New …

For Whom Does Your Time Clock Toll in Business and at Work? Read more →

It’s Sunday afternoon, and I’m in bed with an ice bag prophylatically placed on my left …

Good Housekeeping Supports the Safety of All in Business and at Work Read more →

I’ve been a LinkedIn member since 2004, when it was entirely free, in beta and invitation-only. …

Why are You on LinkedIn in Business and at Work? Read more →

I received the worst kind of sales cold-call last week: a cold-call that didn’t even remotely …

Keep Your Pitch Focused on Your Prospect (Not You) in Business and at Work Read more →

I love interviewing and hiring sales folks. Okay, perhaps I’m a bit biased with my own …

Let’s All Work the Interview (Sale) in Business and at Work Read more →

Before I was a Girl Scout camp counselor, I was a Girl Scout camper, starting at …

Latrine Leadership in Business and at Work Read more →

When I was 14 years old and legally able to work on a limited basis, my …

Jobs are Earned (Not Owed) in Business and at Work Read more →