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acceptance, accountability, career, ceo, change management, coaching, communication, customer service, employee, employer, engagement, entrepreneur, goals, hiring, HR, job, leadership, manager, marketing, mentoring, networking, partnership, planning, recognition, recruiting, reputation, resiliency, responsibility, strategy, success, team, Uncategorized

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A nonprofit near and dear to my heart is having a few hiccups – a key …

Pass the Baton Professionally in Business and at Work Read more →

acceptance, accountability, appreciative inquiry, business, candidate, career, ceo, communication, customer service, employee, employer, engagement, entrepreneur, evangelist, gratitude, HR, leadership, manager, marketing, mentoring, recruiting, responsibility, retention, Sponsorship, strategy, success, Uncategorized

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A dear friend and colleague of mine posted on social media last week:   79% of …

Appreciation from Managers is an Act of Retention in Business and at Work Read more →

acceptance, accountability, appreciative inquiry, branding, candidate, ceo, engagement, entrepreneur, evangelist, goals, gratitude, leadership, marketing, partnership, planning, recognition, reputation, resiliency, sales, strategy, success, Uncategorized

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One of the best gifts I received this holiday season from a client was this message: …

The Gift of Implementing Your Strategic Plan in Business and at Work Read more →

acceptance, accountability, appreciative inquiry, customer service, engagement, entrepreneur, evangelist, goals, gratitude, HR, leadership, manager, marketing, partnership, recognition, recruiting, reputation, resiliency, responsibility, retention, safety, Sponsorship, strategy, success, team, trust, Uncategorized

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I attended a great company holiday party last Friday – the company owners wanted to show …

Holiday Party Joy in Business and at Work Read more →

accountability, business, customer service, engagement, leadership, LinkedIn, marketing, networking, reputation, responsibility, safety, sales, strategy, success, teaching, trust

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As I was wrapping up a client phone interview right before the Thanksgiving holiday weekend, I …

Give All the Facts Up Front to Win the Sale in Business and at Work Read more →

acceptance, accountability, appreciative inquiry, branding, business, candidate, career, ceo, coaching, customer, customer service, employee, employer, engagement, entrepreneur, goals, gratitude, hiring, HR, interview, leadership, marketing, mentoring, networking, partnership, planning, recruiting, reputation, responsibility, retention, sales, selling, strategy, success, teaching, team, trust, Uncategorized

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From November 2015, resonating strongly as ever: Last week, right before I delivered a presentation on …

How Do You Create Emotional Safety in Business and at Work? Read more →

acceptance, accountability, appreciative inquiry, branding, business, career, ceo, coaching, communication, conflict, customer, customer service, employee, employer, engagement, Everything DiSC®, leadership, LinkedIn, marketing, mediation, mentoring, networking, partnership, recognition, recruiting, reputation, resiliency, responsibility, retention, sales, selling, strategy, success, teaching, team, Uncategorized

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Assume Competence:  Assume the person with a disability knows what they are doing and where they …

Assume Competence When Serving Clients in Business and at Work Read more →

acceptance, accountability, blogging, branding, business, career, coaching, communication, engagement, entrepreneur, leadership, LinkedIn, marketing, partnership, recognition, recruiting, reputation, sales, selling, strategy, success, teaching, Uncategorized

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As I shared my LinkedIn experience, strength and hope last week for a group of newly …

How Can You Be of Service on LinkedIn in Business and at Work? Read more →

acceptance, accountability, branding, customer, customer service, economy, engagement, leadership, marketing, partnership, reputation, responsibility, retention, sales, selling, strategy, success, trust, Uncategorized

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Not too long ago, we decided to purchase an additional piece of equipment from an existing …

Earn (Don’t Ask for) Customers’ Kudos in Business and at Work Read more →

acceptance, accountability, appreciative inquiry, business, candidate, ceo, coaching, employee, employer, engagement, goals, hiring, HR, interview, interviewing, leadership, marketing, networking, partnership, recruiting, reputation, resiliency, responsibility, retention, strategy, success, team

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Periodically throughout my career, I have encountered leadership teams / business leaders who have engaged in …

Avoid “Silver-Bullet” Hiring in Business and at Work Read more →