I received the worst kind of sales cold-call last week: a cold-call that didn’t even remotely …

Keep Your Pitch Focused on Your Prospect (Not You) in Business and at Work Read more →

I love interviewing and hiring sales folks. Okay, perhaps I’m a bit biased with my own …

Let’s All Work the Interview (Sale) in Business and at Work Read more →

When I was 14 years old and legally able to work on a limited basis, my …

Jobs are Earned (Not Owed) in Business and at Work Read more →

A colleague in my network reached out to me last week, inquiring about local opportunities for …

College Grads Looking for a Job: Can I Find You on LinkedIn? Read more →

20 years ago, when I was trained as a Diversity Facilitator at General Electric, a key …

The Bottom-Line Savings of Diversity & Inclusion in Business and at Work Read more →

As I recounted in a post several years back, one night earlier in my recruiting career, …

Think Before You Type (and Hit Submit) in Business and at Work Read more →

As I shared my LinkedIn experience, strength and hope with attendees at last week’s Times Union …

Your Cover Letter is Your Customer Proposal in Business and at Work Read more →

As I pursued my career post-college, my salesman Dad did a great job of coaching me …

Be Prepared to Do the Job to Get the Sale in Business and at Work Read more →

My husband Joel accompanied our 12 year-old son Noah and his friends to see the new …

Asking for the Order at the Girl Scout Cookie Table Leads to Success in Business and at Work Read more →

At the age of 12, our son Noah has a loyal customer who consistently delivers repeat …

Fully Satisfy Needs to Win Customer Loyalty in Business and at Work Read more →