First dates and first interviews are not identical – and as I have clarified in earlier …

First Impressions Can Impact Success in Business and at Work Read more →

Whether I’m sharing my hiring process experience, strength and hope with business owners and hiring authorities …

What’s Your Client Success Profile? Because Everyone’s in Sales, Marketing AND Recruiting in Business and at Work Read more →

After services (and our annual Sundae Sunday Valentine’s Day celebration) today, I gathered with two other …

To Ensure Customer Delight, Deliver Bad News Early to Your Customers in Business and at Work Read more →

I received this great LinkedIn InMail this past Friday from a local hiring manager and colleague, …

Are Your Hiring Managers Recruiting Their Own Candidates in Business and at Work? Read more →

When we started Joel’s custom picture-framing business The Best Framing Company 20 years ago, we paid …

The Reputational Power of Customer Delight in Business and at Work Read more →

What’s in a name? That which we call a rose  By any other name would smell …

What’s in a Name (Job Title) in Business and at Work? Plenty. Read more →

Whether it’s the one-degree-of-separation market of SmAlbany, or how social media has, like a tesseract, made …

Banish Complaints About Customers in Business and at Work Read more →

As a salesman’s daughter and a business owner, I’m especially appreciative of great sales and customer …

Salesmen Beware in Business and at Work Read more →

Leading Corporate Recruitment at an entertainment retailer with climbing stock prices was a lot of fun. …

Everyone’s a Recruiter in Business and at Work Read more →

I sourced and interviewed a talented candidate for a key position recently.  I asked my standard …

Is Your Company a Good Career Investment? Talented Candidates Already Know. Read more →