Whether it’s the one-degree-of-separation market of SmAlbany, or how social media has, like a tesseract, made …

Banish Complaints About Customers in Business and at Work Read more →

Leading Corporate Recruitment at an entertainment retailer with climbing stock prices was a lot of fun. …

Everyone’s a Recruiter in Business and at Work Read more →

“Live as if you were to die tomorrow. Learn as if you were to live forever.” …

Sharpening the Saw Cuts Both Ways in Business and in Work Read more →

As I facilitated a strategic planning session this week for an organization in transition, I shared …

Change Management is Pain Management in Business and at Work Read more →

My colleague Michelle Pyan asked an excellent question today regarding this story:  “What would you do …

Stand Up for Your Values in Business and at Work Read more →

I sourced and interviewed a talented candidate for a key position recently.  I asked my standard …

Is Your Company a Good Career Investment? Talented Candidates Already Know. Read more →

I picked up the Saturday edition of the Albany Times Union at about lunchtime that day. …

How Are You Preventing Theft In Business And At Work? Read more →

Here in the great State of New York, Wage Theft Prevention Act (WTPA) notices must be distributed …

If It’s Not Written Down, It Didn’t Happen in Business and at Work Read more →

For me, a key performance indicator (KPI) of a competent Human Resources professional is their ability …

Confidentiality Can Change Lives in Business and at Work Read more →

For many years now, on my desk (wherever my desk has been), I’ve had a coffee-stained …

The Curiosity to Change is Key to Success in Business and at Work Read more →