As I pursued my career post-college, my salesman Dad did a great job of coaching me …

Be Prepared to Do the Job to Get the Sale in Business and at Work Read more →

During my senior-semester college internship at the New York State Assembly many moons ago, one of …

The Joy of Our Children in Business and at Work Read more →

My husband Joel accompanied our 12 year-old son Noah and his friends to see the new …

Asking for the Order at the Girl Scout Cookie Table Leads to Success in Business and at Work Read more →

At the age of 12, our son Noah has a loyal customer who consistently delivers repeat …

Fully Satisfy Needs to Win Customer Loyalty in Business and at Work Read more →

February was a challenging month this year:  unfortunately, both my son Noah and I were involved …

Bounce Back to Move Forward in Business and at Work Read more →

A talented young colleague reached out to me this past week, in search of some interview …

Ask (Don’t Wait) for Feedback in Business and at Work Read more →

After a weekend spent in two different mediation / conflict resolution training workshops in different parts …

Respond (Pause), Don’t React to Conflict in Business and at Work Read more →

My 12-year-old son Noah loves chemistry.  His most recent book acquisition is an illustrated coffee-table-sized book …

Learn and Practice Safety First in School, Business and at Work Read more →

This past Christmas Eve and Christmas Day respectively, two public-sector cautionary tales of the financial and …

Preventing the Financial and Reputational Costs of Harassment Takes Strategic Leadership in Business and at Work Read more →