accountability, business, candidate, career, customer, employee, employer, hiring, interview, job, leadership, LinkedIn, mentoring, networking, recruiting, resiliency, sales, selling, strategy, success, writing

Your Cover Letter is Your Customer Proposal in Business and at Work

Tagged with accountability, business, candidate, career, customer, employee, employer, hiring, interview, job, leadership, LinkedIn, mentoring, networking, recruiting, resiliency, sales, selling, strategy, success, writing

As I shared my LinkedIn experience, strength and hope with attendees at last week’s Times Union …

Your Cover Letter is Your Customer Proposal in Business and at Work Read more →

acceptance, accountability, business, career, coaching, customer, employee, employer, interview, job, leadership, mentoring, responsibility, sales, strategy, success

Be Prepared to Do the Job to Get the Sale in Business and at Work

Tagged with acceptance, accountability, business, career, coaching, customer, employee, employer, interview, job, leadership, mentoring, responsibility, sales, strategy, success

As I pursued my career post-college, my salesman Dad did a great job of coaching me …

Be Prepared to Do the Job to Get the Sale in Business and at Work Read more →

appreciative inquiry, business, candidate, career, ceo, coaching, customer service, engagement, entrepreneur, evangelist, goals, gratitude, leadership, marketing, mentoring, networking, parenting, recognition, recruiting, reputation, resiliency, sales, selling, strategy, success, Uncategorized

Asking for the Order at the Girl Scout Cookie Table Leads to Success in Business and at Work

Tagged with appreciative inquiry, business, candidate, career, ceo, coaching, customer, engagement, entrepreneur, evangelist, goals, gratitude, leadership, marketing, mentoring, networking, parenting, recognition, recruiting, reputation, resiliency, sales, selling, service, strategy, success

My husband Joel accompanied our 12 year-old son Noah and his friends to see the new …

Asking for the Order at the Girl Scout Cookie Table Leads to Success in Business and at Work Read more →

acceptance, accountability, business, career, coaching, customer, customer service, employee, employer, engagement, entrepreneur, gratitude, leadership, mentoring, parenting, reputation, resiliency, responsibility, strategy, success, teaching, Uncategorized

Bounce Back to Move Forward in Business and at Work

Tagged with acceptance, accountability, business, career, coaching, customer, customer service, employee, employer, engagement, entrepreneur, gratitude, leadership, mentoring, parenting, reputation, resiliency, responsibility, strategy, success, teaching

February was a challenging month this year: unfortunately, both my son Noah and I were involved …

Bounce Back to Move Forward in Business and at Work Read more →

acceptance, accountability, appreciative inquiry, business, change management, conflict, customer, customer service, engagement, entrepreneur, gratitude, leadership, networking, parenting, recognition, reputation, responsibility, sales, strategy, success, Uncategorized

To Ensure Customer Delight, Deliver Bad News Early to Your Customers in Business and at Work

Tagged with acceptance, accountability, appreciative inquiry, business, change management, conflict, customer, customer service, engagement, entrepreneur, gratitude, leadership, networking, parenting, recognition, reputation, responsibility, sales, strategy, success

After services (and our annual Sundae Sunday Valentine’s Day celebration) today, I gathered with two other …

To Ensure Customer Delight, Deliver Bad News Early to Your Customers in Business and at Work Read more →

acceptance, accountability, customer, customer service, engagement, entrepreneur, leadership, marketing, networking, reputation, responsibility, sales, selling, strategy, success

Salesmen Beware in Business and at Work

Tagged with acceptance, accountability, customer, customer service, engagement, entrepreneur, leadership, marketing, networking, reputation, responsibility, sales, selling, strategy, success

As a salesman’s daughter and a business owner, I’m especially appreciative of great sales and customer …

Salesmen Beware in Business and at Work Read more →

acceptance, accountability, bullying, business, candidate, career, ceo, customer, employee, employer, harassment, hiring, HR, interview, interviewing, leadership, legal, manager, recruiting, reputation, responsibility, success

Stand Up for Your Values in Business and at Work

Tagged with acceptance, accountability, bullying, business, candidate, career, ceo, customer, employee, employer, harassment, hiring, HR, interview, interviewing, leadership, legal, manager, recruiting, reputation, responsibility, success

My colleague Michelle Pyan asked an excellent question today regarding this story: “What would you do …

Stand Up for Your Values in Business and at Work Read more →

acceptance, accountability, appreciative inquiry, business, candidate, career, coaching, customer, employee, employer, hiring, interview, job-hunting, leadership, marketing, mentoring, networking, reputation, resiliency, responsibility, sales, strategy, success, Uncategorized

Work the Interview; Meet the Needs; Close the Sale in Business and at Work

Tagged with acceptance, accountability, appreciative inquiry, business, candidate, career, coaching, customer, employee, employer, hiring, interview, job-hunting, leadership, marketing, mentoring, networking, reputation, resiliency, responsibility, sales, strategy, success

As a career hiring authority who has worked both sides of the interview table with gusto, …

Work the Interview; Meet the Needs; Close the Sale in Business and at Work Read more →

business, entrepreneur, leadership, LinkedIn, mentoring, networking, reputation, success, Uncategorized

Pop Quiz: How Many of These LinkedIn Success Tips are Part of Your Profile?

Tagged with business, career, customer, entrepreneur, leadership, LinkedIn, success

Profile Spell-Checked and Formatted Professionally, Just Like Your Website? (e.g., you’re not one of the one …

Pop Quiz: How Many of These LinkedIn Success Tips are Part of Your Profile? Read more →

accountability, business, candidate, career, customer, economy, employee, employer, interviewing, job-hunting, leadership, networking, reputation, responsibility, success, Uncategorized, writing

How Email Address Typos Cost You Jobs and Business

Tagged with accountability, business, candidate, career, customer, economy, employee, employer, interviewing, job-hunting, leadership, networking, reputation, responsibility, success, writing

At the beginning of my HR career back in the early ’90s (which seems much more …

How Email Address Typos Cost You Jobs and Business Read more →

Tag: customer