Assume Competence:  Assume the person with a disability knows what they are doing and where they …

Assume Competence When Serving Clients in Business and at Work Read more →

A client reminded me last week about the value of camp counselor experience when hiring recent …

The Management Skills of Camp Counselors in Business and at Work Read more →

As preparation for The Five Behaviors of a Cohesive Team (TM) Facilitator Training that I’m attending …

Build and Maintain Trust in Business and at Work Read more →

“Carrots & Sticks are so last Century. Drive says for 21st century work, we need to …

Declare Your Own Autonomy in Business and at Work Read more →

The source of all human conflict is needs met and unmet. Basic Mediator Training, Mediation Matters …

Feel the Fear and Lean Into Conflict Anyway in Business and at Work Read more →

If you want others to be happy, practice compassion. If you want to be happy, practice …

Practice Compassion in Business and at Work Read more →

During services today, our Director of Religious Education and several of our students passed out small …

Sow the Seeds of Change Leadership in Business and at Work Read more →

I was delighted to receive the following note from one of my network contacts; and I …

Best Practice: Inspired Applicants as Inspired Customers in Business and at Work Read more →

Definition of resurrection: the act or an instance of bringing something back to life, public attention, …

Resurrection on the Human Level is Key to Mastering the Pivot in Business and at Work Read more →

I love when best practice and actual application agree. During the workshop I teach for the …

Engage the Entire Organization in Strategic Planning in Business and at Work Read more →