The source of all human conflict is needs met and unmet. Basic Mediator Training, Mediation Matters …

Mediate Yourself in Business and at Work Read more →

The fish always stinks from the head downwards. -Turkish Proverb College basketball and its leadership are …

Failed Leadership Stinks from the Head Downwards in Business and at Work Read more →

While Change Management as a term and a discipline can sound technical and dry, facilitating change …

Facilitating the Emotions of Change and Change Conflict in Business and at Work Read more →

Thanks to the television monitors in the Lecture Center complex at the University at Albany, I clearly …

Be Clear About Accountability and Decision-Making in Business and at Work Read more →

In describing my own experience with the lasting gifts of sponsorship last week to a colleague, I …

Give the Gift of Sponsorship in Business and at Work Read more →

At last year’s Troy Victorian Stroll, I walked with my friend and colleague Linda for a …

Engagement by Walking Around in Business and at Work Read more →

Last Friday was the eighth year that I have presented the opening session for the Rensselaer …

Leading Process is About Building Trust in Business and at Work Read more →

Social media – and Twitter especially – has created the opportunity for customers to instantaneously express …

Employees as Vendors in Business and at Work Read more →

You don’t really get to the heart of the art of Change Leadership until you’re in …

Change Leadership Requires Acceptance, Courage and Grace in Business and at Work Read more →