entrepreneur

acceptance, accountability, business, ceo, customer service, entrepreneur, gratitude, leadership, marketing, partnership, recognition, recruiting, reputation, responsibility, retention, sales, selling, success, team, Uncategorized, writing

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I’ve witnessed or heard about three (3) instances of customer communications over the last week that …

Communicate to Meet Your Customers’ Needs in Business and at Work Read more →

acceptance, accountability, business, candidate, career, ceo, coaching, employee, employer, engagement, entrepreneur, hiring, HR, interview, interviewing, job, job-hunting, leadership, LinkedIn, marketing, networking, recruiting, reputation, retention, sales, strategy, Uncategorized

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I’ve heard this lament several times from various business owners this year:  “Where are the people …

What’s So Great About Working for Your Company? Read more →

business, career, customer service, engagement, entrepreneur, leadership, marketing, mentoring, networking, partnership, recognition, strategy, success, teaching, team, Uncategorized

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I’m reprising this post from a year ago, as my admiration and friendship for Drue has …

Two Entrepreneurs Stood Up for Each Other’s Success Read more →

accountability, business, candidate, career, change management, coaching, employee, employer, entrepreneur, job-hunting, leadership, mentoring, networking, parenting, planning, reputation, sales, strategy, success, teaching, Uncategorized

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I was patronizing one of my favorite local small businesses in honor of Small Business Saturday …

Résumé at the Ready is Key to Success in Business and at Work Read more →

acceptance, accountability, business, ceo, employee, employer, entrepreneur, harassment, leadership, legal, manager, reputation, responsibility, retention, strategy, success, Uncategorized

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Thanks to our state’s Freedom of Information Law (also known as FOIL), lately the local press …

Do You Have a $5.3 Million Budget for Sexual Harassment Claims? Read more →

acceptance, accountability, appreciative inquiry, business, career, change management, coaching, customer service, engagement, entrepreneur, goals, leadership, manager, marketing, mentoring, networking, reputation, resiliency, retention, sales, success, team, Uncategorized

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I am a firm believer that Customer Service is the key to success in business, and …

Customer Service is the Key to Success in Business and at Work Read more →

acceptance, accountability, business, career, change management, coaching, employee, entrepreneur, goals, gratitude, leadership, marketing, mentoring, networking, parenting, partnership, recognition, reputation, resiliency, responsibility, sales, strategy, success, teaching, Uncategorized

For a salesman who worked on 100% commission most of his career, my dad injected more …

Embrace the Fear and Take The Risk Anyway in Business and at Work Read more →