appreciative inquiry, business, customer, customer service, economy, engagement, entrepreneur, goals, gratitude, leadership, marketing, networking, nonprofit, partnership, planning, reputation, sales, selling, strategy, Uncategorized

Creating Conversation Space Supports Success in Business and at Work

Tagged with business, customer service, economy, engagement, entrepreneur, gratitude, leadership, marketing, mentoring, networking, partnership, reputation, sales, strategic planning, strategy, success

Last night, I attended a wonderful fundraising event for and at the Susan O’Dell Taylor School in …

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accountability, branding, business, career, ceo, customer, economy, employee, employer, engagement, hiring, HR, interview, marketing, recruiting, reputation, selling, strategy, success, Uncategorized, writing

Recruitment Branding is Company Branding / Reputation in Business and at Work

Tagged with accountability, branding, business, career, ceo, customer, economy, employee, employer, engagement, hiring, HR, interview, marketing, recruiting, reputation, selling, strategy, success, writing

During an initial intake meeting with a new client several years ago, the client didn’t know why they …

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appreciative inquiry, business, customer, customer service, economy, employer, engagement, entrepreneur, evangelist, gratitude, leadership, networking, reputation, resiliency, strategy, success, team, Uncategorized

Engagement by Walking Around in Business and at Work

Tagged with acceptance, accountability, business, ceo, change management, customer service employee, employer, engagement, goals, HR, leadership, reputation, responsibility, retention, success

At last year’s Troy Victorian Stroll, I walked with my friend and colleague Linda for a …

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acceptance, accountability, business, candidate, career, ceo, customer, employee, employer, engagement, entrepreneur, hiring, job, job-hunting, LinkedIn, recruiting, reputation, resiliency, responsibility, sales, selling, strategy, success, Uncategorized

Keep Your Pitch Focused on Your Prospect (Not You) in Business and at Work

Tagged with acceptance, appreciative inquiry, business, career, creativity, employee, employer, engagement, gratitude, HR, leadership, mentoring, parenting, partnership, reputation, retention, strategy, success

I received the worst kind of sales cold-call last week: a cold-call that didn’t even remotely …

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accountability, business, candidate, career, ceo, customer, employee, employer, engagement, evangelist, hiring, interview, job, job-hunting, leadership, LinkedIn, networking, planning, recruiting, reputation, resiliency, sales, selling, strategy, success, Uncategorized

Let’s All Work the Interview (Sale) in Business and at Work

Tagged with accountability, business, candidate, career, ceo, customer, employee, employer, engagement, evangelist, hiring, interview, job, job-hunting, leadership, LinkedIn, networking, planning, recruiting, reputation, resiliency, sales, selling, strategy, success

I love interviewing and hiring sales folks. Okay, perhaps I’m a bit biased with my own …

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acceptance, accountability, business, candidate, career, coaching, conflict, customer, economy, employee, employer, hiring, HR, interview, interviewing, job, job-hunting, leadership, LinkedIn, networking, recruiting, reputation, resiliency, responsibility, sales, selling, strategy, success, teaching, Uncategorized

Jobs are Earned (Not Owed) in Business and at Work

Tagged with acceptance, accountability, business, candidate, career, coaching, conflict, customer, economy, employee, employer, hiring, HR, interview, interviewing, job, job-hunting, leadership, LinkedIn, networking, recruiting, reputation, resiliency, responsibility, sales, selling, strategy, success, teaching

When I was 14 years old and legally able to work on a limited basis, my …

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acceptance, accountability, bullying, business, career, ceo, coaching, conflict, customer, diversity, economy, employee, employer, engagement, leadership, recruiting, reputation, resiliency, retention, sales, success

The Bottom-Line Savings of Diversity & Inclusion in Business and at Work

Tagged with acceptance, accountability, bullying, business, career, ceo, coaching, conflict, customer, Diversity, economy, employee, employer, engagement, leadership, recruiting, reputation, resiliency, retention, sales, success

20 years ago, when I was trained as a Diversity Facilitator at General Electric, a key …

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accountability, business, candidate, career, customer, employee, employer, hiring, interview, job, leadership, LinkedIn, mentoring, networking, recruiting, resiliency, sales, selling, strategy, success, writing

Your Cover Letter is Your Customer Proposal in Business and at Work

Tagged with accountability, business, candidate, career, customer, employee, employer, hiring, interview, job, leadership, LinkedIn, mentoring, networking, recruiting, resiliency, sales, selling, strategy, success, writing

As I shared my LinkedIn experience, strength and hope with attendees at last week’s Times Union …

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acceptance, accountability, business, career, coaching, customer, employee, employer, interview, job, leadership, mentoring, responsibility, sales, strategy, success

Be Prepared to Do the Job to Get the Sale in Business and at Work

Tagged with acceptance, accountability, business, career, coaching, customer, employee, employer, interview, job, leadership, mentoring, responsibility, sales, strategy, success

As I pursued my career post-college, my salesman Dad did a great job of coaching me …

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acceptance, accountability, business, career, coaching, customer, customer service, employee, employer, engagement, entrepreneur, gratitude, leadership, mentoring, parenting, reputation, resiliency, responsibility, strategy, success, teaching, Uncategorized

Bounce Back to Move Forward in Business and at Work

Tagged with acceptance, accountability, business, career, coaching, customer, customer service, employee, employer, engagement, entrepreneur, gratitude, leadership, mentoring, parenting, reputation, resiliency, responsibility, strategy, success, teaching

February was a challenging month this year: unfortunately, both my son Noah and I were involved …

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