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acceptance, accountability, bullying, business, customer service, employee, employer, engagement, harassment, HR, leadership, legal, loss prevention, parenting, reputation, responsibility, success, teaching, theft, trust, Uncategorized

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In its cover story this week, Time Magazine addresses how difficult it is to fire a …

Delayed Terminations Hemorrhage Dollars in Business and at Work Read more →

acceptance, accountability, appreciative inquiry, business, candidate, career, ceo, change management, coaching, customer service, employee, employer, engagement, job, leadership, partnership, recognition, reputation, resiliency, responsibility, retention, safety, strategy, success, team, trust, Uncategorized

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Last Friday was the eighth year that I have presented the opening session for the Rensselaer …

Leading Process is About Building Trust in Business and at Work Read more →

acceptance, accountability, business, ceo, change management, coaching, conflict, customer service, employee, employer, engagement, goals, HR, leadership, reputation, resiliency, responsibility, retention, success, teaching, Twitter, Uncategorized

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Social media – and Twitter especially – has created the opportunity for customers to instantaneously express …

Employees as Vendors in Business and at Work Read more →

accountability, business, candidate, employee, employer, fraud, hiring, HR, job, leadership, legal, loss prevention, recruiting, reputation, retention, safety, strategy, success

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During my tenure as the senior Human Resources (HR) leader at my company in charge of …

Assume the Fish Bowl in Business and at Work Read more →