accountability, business, candidate, career, customer service, employee, employer, Facebook, hiring, HR, interviewing, job-hunting, leadership, recruiting, reputation, resiliency, responsibility, selling, strategy, success, Twitter

Complaints That Lose the Job or Sale in Business and at Work

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I have hired people for a living for 25 years. When I ask an applicant the …

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accountability, business, candidate, career, engagement, entrepreneur, goals, hiring, job, job-hunting, leadership, LinkedIn, marketing, reputation, responsibility, sales, selling, strategy, success, Uncategorized

Why are You on LinkedIn in Business and at Work?

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I’ve been a LinkedIn member since 2004, when it was entirely free, in beta and invitation-only. …

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accountability, business, candidate, career, ceo, customer, employee, employer, engagement, evangelist, hiring, interview, job, job-hunting, leadership, LinkedIn, networking, planning, recruiting, reputation, resiliency, sales, selling, strategy, success, Uncategorized

Let’s All Work the Interview (Sale) in Business and at Work

Tagged with accountability, business, candidate, career, ceo, customer, employee, employer, engagement, evangelist, hiring, interview, job, job-hunting, leadership, LinkedIn, networking, planning, recruiting, reputation, resiliency, sales, selling, strategy, success

I love interviewing and hiring sales folks. Okay, perhaps I’m a bit biased with my own …

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acceptance, accountability, business, candidate, career, coaching, conflict, customer, economy, employee, employer, hiring, HR, interview, interviewing, job, job-hunting, leadership, LinkedIn, networking, recruiting, reputation, resiliency, responsibility, sales, selling, strategy, success, teaching, Uncategorized

Jobs are Earned (Not Owed) in Business and at Work

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When I was 14 years old and legally able to work on a limited basis, my …

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accountability, business, candidate, career, customer, employee, employer, hiring, interview, job, leadership, LinkedIn, mentoring, networking, recruiting, resiliency, sales, selling, strategy, success, writing

Your Cover Letter is Your Customer Proposal in Business and at Work

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As I shared my LinkedIn experience, strength and hope with attendees at last week’s Times Union …

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appreciative inquiry, business, candidate, career, ceo, coaching, customer service, engagement, entrepreneur, evangelist, goals, gratitude, leadership, marketing, mentoring, networking, parenting, recognition, recruiting, reputation, resiliency, sales, selling, strategy, success, Uncategorized

Asking for the Order at the Girl Scout Cookie Table Leads to Success in Business and at Work

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My husband Joel accompanied our 12 year-old son Noah and his friends to see the new …

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acceptance, accountability, appreciative inquiry, business, coaching, customer, customer service, engagement, entrepreneur, goals, gratitude, leadership, marketing, networking, recognition, reputation, resiliency, responsibility, retention, sales, selling, strategy, success, Uncategorized

The Reputational Power of Customer Delight in Business and at Work

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When we started Joel’s custom picture-framing business The Best Framing Company 20 years ago, we paid …

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Sales Tricks That Lose the Sale in Business and at Work

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If you don’t even bother to get to know me and find out what my needs …

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acceptance, accountability, customer, customer service, engagement, entrepreneur, leadership, marketing, networking, reputation, responsibility, sales, selling, strategy, success

Salesmen Beware in Business and at Work

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As a salesman’s daughter and a business owner, I’m especially appreciative of great sales and customer …

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acceptance, accountability, business, candidate, ceo, coaching, employee, employer, engagement, entrepreneur, goals, hiring, HR, interview, interviewing, job, leadership, LinkedIn, manager, mentoring, networking, partnership, recruiting, reputation, responsibility, retention, sales, selling, strategy, success, team

Everyone’s a Recruiter in Business and at Work

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Leading Corporate Recruitment at an entertainment retailer with climbing stock prices was a lot of fun. …

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