A nonprofit near and dear to my heart has experienced some retirements recently. Rather than immediately …

Recruiting is a Strategic Discovery Process in Business and at Work Read more →

We took our son to his first business-related fundraising dinner last week. And the experience did …

Mediate Morale-Killing Gossip in Business and at Work Read more →

I love interviewing and hiring sales folks. Okay, perhaps I’m a bit biased with my own …

Let’s All Work the Interview (Sale) in Business and at Work Read more →

My husband Joel accompanied our 12 year-old son Noah and his friends to see the new …

Asking for the Order at the Girl Scout Cookie Table Leads to Success in Business and at Work Read more →

At the age of 12, our son Noah has a loyal customer who consistently delivers repeat …

Fully Satisfy Needs to Win Customer Loyalty in Business and at Work Read more →