retention

accountability, business, career, ceo, coaching, customer service, economy, engagement, entrepreneur, evangelist, leadership, marketing, mentoring, parenting, reputation, responsibility, retention, sales, success, Uncategorized

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At the age of 12, our son Noah has a loyal customer who consistently delivers repeat …

Fully Satisfy Needs to Win Customer Loyalty in Business and at Work Read more →

accountability, business, candidate, career, ceo, coaching, customer, customer service, employee, employer, engagement, entrepreneur, evangelist, hiring, HR, leadership, LinkedIn, manager, marketing, networking, partnership, planning, recruiting, reputation, responsibility, retention, sales, selling, strategy, success, team, Uncategorized

Whether I’m sharing my hiring process experience, strength and hope with business owners and hiring authorities …

What’s Your Client Success Profile? Because Everyone’s in Sales, Marketing AND Recruiting in Business and at Work Read more →

acceptance, accountability, appreciative inquiry, business, coaching, customer, customer service, engagement, entrepreneur, goals, gratitude, leadership, marketing, networking, recognition, reputation, resiliency, responsibility, retention, sales, selling, strategy, success, Uncategorized

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When we started Joel’s custom picture-framing business The Best Framing Company 20 years ago, we paid …

The Reputational Power of Customer Delight in Business and at Work Read more →

acceptance, accountability, business, candidate, ceo, coaching, employee, employer, engagement, entrepreneur, goals, hiring, HR, interview, interviewing, job, leadership, LinkedIn, manager, mentoring, networking, partnership, recruiting, reputation, responsibility, retention, sales, selling, strategy, success, team

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Leading Corporate Recruitment at an entertainment retailer with climbing stock prices was a lot of fun. …

Everyone’s a Recruiter in Business and at Work Read more →

acceptance, accountability, business, candidate, ceo, economy, employee, employer, entrepreneur, goals, hiring, interview, job, leadership, recruiting, reputation, responsibility, retention, success

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What do you get when you fall in love? You only get lies and pain and …

Want to Save Time and Money for Your Business? Avoid Falling in Love with Job Candidates. Read more →

accountability, business, ceo, employee, employer, HR, legal, manager, planning, reputation, responsibility, retention, strategy, success, Uncategorized, writing

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Here in the great State of New York, Wage Theft Prevention Act (WTPA) notices must be distributed …

If It’s Not Written Down, It Didn’t Happen in Business and at Work Read more →

acceptance, accountability, business, ceo, customer service, entrepreneur, gratitude, leadership, marketing, partnership, recognition, recruiting, reputation, responsibility, retention, sales, selling, success, team, Uncategorized, writing

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I’ve witnessed or heard about three (3) instances of customer communications over the last week that …

Communicate to Meet Your Customers’ Needs in Business and at Work Read more →

acceptance, accountability, business, candidate, career, ceo, coaching, employee, employer, engagement, entrepreneur, hiring, HR, interview, interviewing, job, job-hunting, leadership, LinkedIn, marketing, networking, recruiting, reputation, retention, sales, strategy, Uncategorized

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I’ve heard this lament several times from various business owners this year:  “Where are the people …

What’s So Great About Working for Your Company? Read more →

appreciative inquiry, business, ceo, coaching, customer service, engagement, gratitude, leadership, mentoring, partnership, recognition, reputation, retention, success, teaching, Uncategorized

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In this season of Thanksgiving, now more than ever, I continue to marvel at the power …

The Power of “Thank You” in Business and at Work Read more →

acceptance, accountability, appreciative inquiry, business, career, coaching, engagement, gratitude, leadership, mentoring, networking, partnership, recognition, reputation, resiliency, retention, success, Uncategorized

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Last week, the Hudson-Mohawk Chapter of the American Society of Training & Development (http://hudsonmohawkastd.org/) kindly invited …

Mentor Every Moment Read more →