Last week, I regaled you with the inside salesperson who did not do his homework on …

To Whom It May Concern in Business and at Work Read more →

I love interviewing and hiring sales folks. Okay, perhaps I’m a bit biased with my own …

Let’s All Work the Interview (Sale) in Business and at Work Read more →

When I was 14 years old and legally able to work on a limited basis, my …

Jobs are Earned (Not Owed) in Business and at Work Read more →

A colleague in my network reached out to me last week, inquiring about local opportunities for …

College Grads Looking for a Job: Can I Find You on LinkedIn? Read more →

As I shared my LinkedIn experience, strength and hope with attendees at last week’s Times Union …

Your Cover Letter is Your Customer Proposal in Business and at Work Read more →

My husband Joel accompanied our 12 year-old son Noah and his friends to see the new …

Asking for the Order at the Girl Scout Cookie Table Leads to Success in Business and at Work Read more →

Whether I’m sharing my hiring process experience, strength and hope with business owners and hiring authorities …

What’s Your Client Success Profile? Because Everyone’s in Sales, Marketing AND Recruiting in Business and at Work Read more →

After services (and our annual Sundae Sunday Valentine’s Day celebration) today, I gathered with two other …

To Ensure Customer Delight, Deliver Bad News Early to Your Customers in Business and at Work Read more →

I received this great LinkedIn InMail this past Friday from a local hiring manager and colleague, …

Are Your Hiring Managers Recruiting Their Own Candidates in Business and at Work? Read more →

When we started Joel’s custom picture-framing business The Best Framing Company 20 years ago, we paid …

The Reputational Power of Customer Delight in Business and at Work Read more →