In the course of my work for my business and clients, I continuously exchange emails and …

Identify Yourself For Success in Business and at Work Read more →

During an initial intake meeting with a new client several years ago, the client didn’t know why they …

Recruitment Branding is Company Branding / Reputation in Business and at Work Read more →

It’s not personal, Sonny. It’s strictly business. – Michael Corleone, The Godfather. Last week was an …

Keep Work Email Strictly Business (Not Personal) in Business and at Work Read more →

Because I help my clients with their talent sourcing and placement, great folks in my network …

Make Your Target Company List (And Check It Twice) in Business and at Work Read more →

I have hired people for a living for 25 years. When I ask an applicant the …

Complaints That Lose the Job or Sale in Business and at Work Read more →

I’ve been a LinkedIn member since 2004, when it was entirely free, in beta and invitation-only. …

Why are You on LinkedIn in Business and at Work? Read more →

Last week, I regaled you with the inside salesperson who did not do his homework on …

To Whom It May Concern in Business and at Work Read more →

As I recounted in a post several years back, one night earlier in my recruiting career, …

Think Before You Type (and Hit Submit) in Business and at Work Read more →

My husband Joel accompanied our 12 year-old son Noah and his friends to see the new …

Asking for the Order at the Girl Scout Cookie Table Leads to Success in Business and at Work Read more →

At the age of 12, our son Noah has a loyal customer who consistently delivers repeat …

Fully Satisfy Needs to Win Customer Loyalty in Business and at Work Read more →