acceptance, accountability, appreciative inquiry, business, change management, conflict, customer, customer service, engagement, entrepreneur, gratitude, leadership, networking, parenting, recognition, reputation, responsibility, sales, strategy, success, Uncategorized

To Ensure Customer Delight, Deliver Bad News Early to Your Customers in Business and at Work

Tagged with acceptance, accountability, appreciative inquiry, business, change management, conflict, customer, customer service, engagement, entrepreneur, gratitude, leadership, networking, parenting, recognition, reputation, responsibility, sales, strategy, success

After services (and our annual Sundae Sunday Valentine’s Day celebration) today, I gathered with two other …

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acceptance, accountability, appreciative inquiry, business, candidate, career, ceo, employee, employer, engagement, hiring, HR, leadership, LinkedIn, manager, marketing, networking, recruiting, reputation, responsibility, sales, strategy, success

Are Your Hiring Managers Recruiting Their Own Candidates in Business and at Work?

Tagged with acceptance, accountability, appreciative inquiry, business, candidate, career, ceo, employee, employer, engagement, hiring, HR, leadership, LinkedIn, manager, marketing, networking, recruiting, reputation, responsibility, sales, strategy, success

I received this great LinkedIn InMail this past Friday from a local hiring manager and colleague, …

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conflict, mediation, Uncategorized

Respond (Pause), Don’t React to Conflict in Business and at Work

Tagged with acceptance, accountability, appreciative inquiry, business, change management, coaching, conflict, employee, employer, leadership, Mediation, mentoring, partnership, reputation, resiliency, responsibility, strategy, success, teaching

After a weekend spent in two different mediation / conflict resolution training workshops in different parts …

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acceptance, accountability, appreciative inquiry, business, coaching, customer, customer service, engagement, entrepreneur, goals, gratitude, leadership, marketing, networking, recognition, reputation, resiliency, responsibility, retention, sales, selling, strategy, success, Uncategorized

The Reputational Power of Customer Delight in Business and at Work

Tagged with accountability, appreciative inquiry, business, customer service, engagement, entrepreneur, goals, gratitude, leadership, marketing, networking, reputation, resiliency, responsibility, retention, sales, selling, strategy, success

When we started Joel’s custom picture-framing business The Best Framing Company 20 years ago, we paid …

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Uncategorized

Nurture the Spark of Talent in Business and at Work

Tagged with acceptance, appreciative inquiry, business, candidate, career, ceo, coaching, creativity, employee, employer, engagement, gratitude, leadership, mentoring, networking, parenting, recruiting, strategy, success, teaching

As the drumming reached a crescendo at our church’s Solstice Service last night, the wonderful 5 …

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Uncategorized

The ROI of Expressing Gratitude in Business and at Work

Tagged with appreciative inquiry, ceo, customer service, engagement, gratitude, HR, leadership, mentoring, retention, strategy, success

Today, during the annual Thanksgiving Bread service at the Unitarian Universalist Society of Schenectady, a.k.a. UUSS …

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Uncategorized

How Asking for Help Supports the Success of All, in Business and at Work

Tagged with acceptance, accountability, appreciative inquiry, business, coaching, employee, employer, engagement, entrepreneur, leadership, mentoring, partnership, resiliency, responsibility, strategy, success, teaching

“How do I tell an employee that I’m not happy with the quality of their work?” …

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Uncategorized

What is Your Intersection of Success in Business and at Work?

Tagged with acceptance, accountability, appreciative inquiry, career, coaching, entrepreneur, gratitude, leadership, planning, strategy, success

Thanks to my fourth grade teacher, Miss Lee, I discovered one of my intersections of success …

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employee, employer, harassment, Restorative Justice, success, Uncategorized, values

Repairing Harm as an Alternative to Employee Discipline in Business and at Work

Tagged with acceptance, accountability, appreciative inquiry, change management, Discipline, employee, engagement, entrepreneur, goals, leadership, Mediation, mentoring, Peace, planning, reputation, resiliency, responsibility, restorative justice, strategy, success

Once again, my horizons were broadened this weekend by Professor David Karp of Skidmore College and …

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Uncategorized

Manage Your Own Change in Business and at Work

Tagged with acceptance, accountability, appreciative inquiry, change management, employee, engagement, entrepreneur, goals, mentoring, networking, planning, resiliency, responsibility, strategy, success

Thanks to the very interesting jobs and projects I’ve been lucky enough to experience over the …

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Tag: appreciative inquiry