As I shared my LinkedIn experience, strength and hope with attendees at last week’s Times Union …

Your Cover Letter is Your Customer Proposal in Business and at Work Read more →

As I pursued my career post-college, my salesman Dad did a great job of coaching me …

Be Prepared to Do the Job to Get the Sale in Business and at Work Read more →

During my senior-semester college internship at the New York State Assembly many moons ago, one of …

The Joy of Our Children in Business and at Work Read more →

My husband Joel accompanied our 12 year-old son Noah and his friends to see the new …

Asking for the Order at the Girl Scout Cookie Table Leads to Success in Business and at Work Read more →

At the age of 12, our son Noah has a loyal customer who consistently delivers repeat …

Fully Satisfy Needs to Win Customer Loyalty in Business and at Work Read more →

First dates and first interviews are not identical – and as I have clarified in earlier …

First Impressions Can Impact Success in Business and at Work Read more →

February was a challenging month this year:  unfortunately, both my son Noah and I were involved …

Bounce Back to Move Forward in Business and at Work Read more →

Whether I’m sharing my hiring process experience, strength and hope with business owners and hiring authorities …

What’s Your Client Success Profile? Because Everyone’s in Sales, Marketing AND Recruiting in Business and at Work Read more →

After services (and our annual Sundae Sunday Valentine’s Day celebration) today, I gathered with two other …

To Ensure Customer Delight, Deliver Bad News Early to Your Customers in Business and at Work Read more →