acceptance, accountability, appreciative inquiry, business, coaching, customer, customer service, engagement, entrepreneur, goals, gratitude, leadership, marketing, networking, recognition, reputation, resiliency, responsibility, retention, sales, selling, strategy, success, Uncategorized

The Reputational Power of Customer Delight in Business and at Work

Tagged with accountability, appreciative inquiry, business, customer service, engagement, entrepreneur, goals, gratitude, leadership, marketing, networking, reputation, resiliency, responsibility, retention, sales, selling, strategy, success

When we started Joel’s custom picture-framing business The Best Framing Company 20 years ago, we paid …

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acceptance, accountability, appreciative inquiry, business, career, ceo, coaching, economy, employee, employer, engagement, goals, gratitude, hiring, interview, leadership, mentoring, partnership, recognition, recruiting, reputation, responsibility, strategy, success, teaching, writing

Discover Your Islands of Competence in Business and at Work

Tagged with acceptance, accountability, appreciative inquiry, business, career, ceo, coaching, economy, employee, employer, engagement, goals, gratitude, hiring, interview, leadership, mentoring, partnership, recognition, recruiting, reputation, responsibility, strategy, success, teaching, writing

After today’s Easter egg hunt, I chatted briefly with our wonderful Director of Religious Education, Melissa. …

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accountability, appreciative inquiry, business, career, ceo, change management, coaching, engagement, entrepreneur, goals, gratitude, HR, leadership, mentoring, partnership, responsibility, selling, strategy, teaching

Sharpening the Saw Cuts Both Ways in Business and in Work

Tagged with accountability, appreciative inquiry, business, career, ceo, change management, coaching, engagement, entrepreneur, goals, gratitude, HR, leadership, mentoring, partnership, responsibility, selling, strategy, teaching

“Live as if you were to die tomorrow. Learn as if you were to live forever.” …

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acceptance, accountability, appreciative inquiry, business, career, change management, coaching, engagement, entrepreneur, goals, gratitude, HR, leadership, LinkedIn, marketing, mentoring, recognition, reputation, resiliency, strategy, success, teaching, Uncategorized, writing

The Curiosity to Change is Key to Success in Business and at Work

Tagged with acceptance, accountability, appreciative inquiry, business, career, change management, coaching, engagement, entrepreneur, goals, gratitude, HR, leadership, LinkedIn, mentoring, resiliency, strategy, success, teaching, writing

For many years now, on my desk (wherever my desk has been), I’ve had a coffee-stained …

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acceptance, accountability, appreciative inquiry, business, career, ceo, change management, coaching, entrepreneur, goals, gratitude, mentoring, networking, partnership, recognition, reputation, resiliency, responsibility, strategy, success, teaching, Uncategorized

When the Entrepreneur is Ready, Yoda Will Appear

Tagged with acceptance, accountability, appreciative inquiry, business, career, ceo, change management, coaching, engagement, entrepreneur, goals, gratitude, leadership, mentoring, networking, partnership, reputation, resiliency, responsibility, strategy, success, teaching

My entrepreneur mentor, big brother from another mother and Yoda John treated me to breakfast this …

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acceptance, accountability, business, ceo, customer service, entrepreneur, gratitude, leadership, marketing, partnership, recognition, recruiting, reputation, responsibility, retention, sales, selling, success, team, Uncategorized, writing

Communicate to Meet Your Customers’ Needs in Business and at Work

Tagged with accountability, customer service, leadership, partnership, reputation, responsibility, strategy, success

I’ve witnessed or heard about three (3) instances of customer communications over the last week that …

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appreciative inquiry, business, ceo, coaching, customer service, engagement, gratitude, leadership, mentoring, partnership, recognition, reputation, retention, success, teaching, Uncategorized

The Power of “Thank You” in Business and at Work

Tagged with appreciative inquiry, business, ceo, coaching, customer service, engagement, gratitude, leadership, mentoring, partnership, recognition, reputation, retention, success, teaching

In this season of Thanksgiving, now more than ever, I continue to marvel at the power …

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acceptance, accountability, appreciative inquiry, business, career, coaching, engagement, gratitude, leadership, mentoring, networking, partnership, recognition, reputation, resiliency, retention, success, Uncategorized

Mentor Every Moment

Tagged with acceptance, accountability, appreciative inquiry, business, career, coaching, engagement, gratitude, leadership, mentoring, networking, partnership, recognition, reputation, resiliency, retention, success

Last week, the Hudson-Mohawk Chapter of the American Society of Training & Development (http://hudsonmohawkastd.org/) kindly invited …

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acceptance, accountability, business, career, gratitude, leadership, mentoring, resiliency, responsibility, strategy, success, Uncategorized

Change and Persevere in Business and in Work

Tagged with acceptance, accountability, business, career, gratitude, leadership, mentoring, resiliency, responsibility, strategy, success

My friend Lisa recently told me the story of how her husband, Brian, became a Mechanical …

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employer, engagement, gratitude, hiring, interviewing, leadership, manager, marketing, sales, team, Uncategorized

Let Go of Resentment to Move Forward Successfully in Business and at Work

Tagged with acceptance, accountability, business, career, coaching, customer service, employee, employer, leadership, mentoring, resiliency, responsibility, success

Resentment is like drinking poison and then hoping it will kill your enemies. – Nelson Mandela …

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