HR 911 / 411 HR Helpline: Solutions for Your Toughest Employee Relations, Hiring & Strategic Workplace Compliance Challenges Including Navigating COVID-19 in the Workplace

All Employers of All Sizes in All Sectors: Part-Time Outsourced / Interim Strategic HR Leadership ------> "HR Big Sister" for Your Controller, Office Manager and Entry-Level HR Associate

Deb Best Practices:
Your Experienced People, Business, Strategy
and Compliance Navigator
Committed to You and Your Team’s Success

Our diverse client base includes employers ranging from 5 to over 13,000 employees in the private, nonprofit and public sectors as well as academic institutions locally and nationally:

Over 30 years of Senior HR Leadership Experience

NYS WORKPLACE HARASSMENT COMPLIANCE SOLUTIONS

Remote and Onsite Workplace People Productivity Strategies for Success

Workplace Conflict Intervention and Resolution

HR Leadership Hiring, Mentoring
and Knowledge-Transfer Services

Clients Work Directly with the Principal: Debra J. M. Best, SPHR, SHRM-SCP Via Video Meeting, Phone and Onsite

Committed to You and Your Team’s Success

As an Experienced People Navigator:

Communication breakdowns resulting in conflicts and lost productivity?

Managers and supervisors don’t know how to best lead and inspire your team members?

Don’t know the best words and timing to deliver positive and/or constructive feedback to support individual and organization success?

Don’t know how to handle office / business conflicts impacting productivity and morale?

Office drama running your business / organization instead of you?

Don’t know how to respectfully and compassionately address a disruptive and/or low-performing employee?

Don’t know how to hire your next leader / executive?

Don’t know the difference between legal and illegal interview questions?

Don’t know how to best identify the best candidate for the job?

Need information on competitive compensation and how it will impact your current employees?

Employees struggling with issues outside of work, impacting performance; don’t know how to best handle / get help?

Have a brand-new or junior Human Resources (HR) person and don’t know how to train / mentor / guide them?

Your HR Leader / Professional is out on leave or has left your organization?

Don’t know how to effectively and compliantly navigate pregnancy and maternity throughout the employment life cycle?

As a Senior Business Navigator:

Never had an HR Person and don’t know where to begin / how to build an HR function and then hire your first HR professional?

Don’t understand the difference between payroll, benefits and HR, and how to best provide those services?

Spending too much money and time on cookie-cutter services provided by inexperienced consultants that don’t meet your people, business, strategy and compliance needs?

Spending too much time and money on HR legal issues on the back end and have no reliable HR preventive support on the front end?

Don’t know when / how to partner with an experienced HR Practitioner and Employer-Side Legal Counsel; and when it’s appropriate to bring in a qualified Employee Assistance Program (EAP)?

As an Experienced Strategy / Change Navigator:

Up-and-coming business or organization and don’t have strategic or succession plans?

Don’t know how to establish key strategic performance indicators and track accountability?

Need help cascading strategic goals and key performance indicators to conduct an effective and ongoing performance evaluation process?

Don’t have established organization values to guide consistent employee relations and overall decision-making?

Don’t have a project plan / leader to implement your people strategy?

Need change leadership support to effectively execute mergers, acquisitions, reorganizations, promotions and retirements?

As a Senior Compliance Navigator – 30 Years of HR Experience:

Have a harassment complaint and don’t know how to handle / investigate / resolve it compliantly?

Need to investigate and potentially take corrective action on other policy violations and don’t know where to start?

Haven’t completed your mandated NYS Sexual Harassment Prevention and other required training?

Just had a DOL audit and need to ensure compliance going forward?
- No handbooks or policies
- No job descriptions
- No organization chart
- No people accountability / metrics
- Unsure how to administer exempt vs. nonexempt pay (overtime pay) and paid time off compliantly?

Unsure if you’re compliant with complex NYS and Federal employer requirements?

Don’t know how to compliantly end employment?

Never conducted an HR audit to discover and remediate any compliance gaps?

Displaying all mandated / current employee posters?

Don’t know how to hire and onboard minimizing compliance exposure?

Don’t know how to compliantly and compassionately navigate NYS Paid Family and federal Family Medical Leave?

Deb Best Practices – HR 911:

Your Experienced People, Business, Strategy and Compliance Navigator

Committed to You and Your Team’s Success

"While Deb possesses a wealth of experience and an encyclopedic knowledge of her field and of our region, it is her attitude and heart which set her apart."
Peter Glassman, Past Statewide Director
NYS Agricultural Mediation Program at New York State Dispute Resolution Association

"Deb’s consulting abilities and her HR expertise have met or exceeded our expectations. We will continue to utilize her services, as needed, in the future."
Maria Dunning, Past VP General Manager
Keeler Motor Car Company

"Deb’s group process and strategic planning facilitation skills worked extremely well for CRAAB!, giving us a succinct yet powerful one-page, 5-year Strategic Plan."
Joan Sheehan, Past President
Capital Region Action Against Breast Cancer

"I would recommend Deb’s work and expertise to any distribution or manufacturing company on the growth curve."
Jeff Vukelic, Owner / President
Saratoga Eagle Sales & Service

Outsourced / Interim Human Resources Leadership for National and Local Organizations: More Than 25 Years of Senior HR Experience and Demonstrated Results

HR 911 / HR Helpline Support for All Employers in All Sectors, including but not limited to business-owner statewide organizations

NYS Sexual and Other Harassment Prevention / Awareness Training

Employee Handbook Compliance Review and Remediation

Recruiting Your Talent for Retention: Internal Hiring / Onboarding Services & Recruitment Branding
- Candidate Identification / Placement at 50% less than the cost of traditional contract or in-house recruiters for job openings at all levels.

Third-Party Investigations

Employee Harassment Complaint Hotline & Resolution Services

Complex Employee Relations Conversation Navigation / Dispute Resolution / Performance Coaching

Wage & Hour / Overtime / Policy Compliance

HR Apprenticeship & Knowledge Transfer Services for Entry-Level and Non-HR Professionals

Strategic Planning, Change Management & Team-Building Facilitation

Pre-Employment, Succession-Planning & Culture Assessments for Sales & All Jobs, Teams, Organizations & Sectors

Employer Policy Compliance and Employee Handbooks

HR 911 / 411 HR Helpline: Solutions for Your Toughest Employee Relations, Hiring & Strategic Workplace Compliance Challenges Including Navigating COVID-19 in the Workplace

All Employers of All Sizes in All Sectors: Part-Time Outsourced / Interim Strategic HR Leadership ------> "HR Big Sister" for Your Controller, Office Manager and Entry-Level HR Associate

Psychological Safety Using Assessments PI and DISC

More layoffs moved from December to the 2nd quarter, report says - Marketplace